COVID-19 Refund Policy

Cancelled Shows:

Refund Policy:

Ticketweb will automatically refund tickets purchased online and via phone within 30 business days of the show cancellation. Box Office refunds will be available when The Majestic Theatre Center re-opens.

Rescheduled Shows (New Date Announced):

Refund Policy:

Refunds are available to eligible buyers for 30 days from the rescheduled date announcement. Web/Call Center purchasers can request a refund by contacting Please be sure to include your order number when requesting a refund. If you purchased tickets in-person at the box office, you will have 30 days from the date the box office re-opens to request a refund (the box office will re-open when deemed safe to do so by local officials).

Postponed Shows (No New Date):

Refund Policy:

Refunds are not being issued at this time. As soon as a status update is available, your postponed show will fall into one of the above categories.

Majestic Theatre – Rescheduled Shows

Magic Stick – Rescheduled Shows